Privacy Policy

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Identity, payment, and technical data.
  • Why we collect it: To manage accounts and prevent fraud.
  • Who sees it: Only sg8 and essential service partners.
  • Retention: Kept for the account life and legal periods.
  • Your rights: Request access or deletion via support.

Introduction and Scope

Welcome to sg8. This Privacy Policy describes how we handle your personal information when you use our platform. This policy applies solely to the services provided by sg8 within the Philippines.

Please note that this policy does not apply to third-party websites or external services. Once you click a link to leave our platform, we have no control over the privacy practices of those external sites and encourage you to read their respective policies.

Personal Information We Collect

To provide a secure and seamless gaming experience, we collect the following categories of data:

  • Account and Identity Data: Information provided during registration to create your account and verify your identity.
  • Verification Documents: Government-issued IDs or other proof of residency and age to comply with regulatory requirements.
  • Payment Data: Transaction details used to process deposits and withdrawals via our partner payment providers.
  • Gaming and Transaction Activity: Records of games played, betting history, and financial movements to monitor account health and fair play.
  • Technical Data: IP addresses, browser types, device identifiers, and operating systems to optimize performance and security.
  • Support Communication: Records of your interactions with our customer service team to resolve queries and improve our service.

How We Collect Data

We gather information through three primary channels:

  • Directly from You: Information you voluntarily provide during registration, KYC verification, or when contacting support.
  • Automatically: Data collected via cookies and similar technologies while you navigate our site.
  • Partner Service Providers: Information received from our partner payment processors and identity verification services.

Why We Use Data

Your data is processed for the following essential purposes:

  • Account Management: Creating, maintaining, and securing your user profile.
  • Financial Processing: Facilitating deposits and withdrawals efficiently.
  • Verification: Confirming your age and identity to prevent unauthorized access.
  • Security and Fraud Prevention: Detecting multi-accounting, money laundering, and other fraudulent activities.
  • Personalization: Enhancing your user experience by tailoring content to your preferences.
  • Legal Compliance: Meeting the obligations required of gambling operators in the Philippines.
  • Marketing: Sending promotional updates, but only if you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information with:

  • Technical and Operational Partners: Providers who manage our infrastructure, payment processing, and identity verification.
  • Legal Authorities: When required by applicable laws in the Philippines or to respond to valid legal requests.

How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: Using industry-standard encryption for data in transit.
  • Access Control: Restricting internal access to personal data to only authorized personnel.
  • Isolation: Keeping payment processing data isolated from general account data.
  • Continuous Monitoring: Active surveillance of our systems to detect and block potential threats.

Cookies and Tracking

We use cookies to remember your preferences and ensure the site functions correctly. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

You have several rights regarding your personal data:

  • Access and Correction: Request a copy of your data or correct inaccuracies.
  • Deletion and Portability: Request the removal of your data or its transfer to another service.
  • Objection and Withdrawal: Object to specific processing activities or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Note that even after account closure, certain data must be retained to satisfy gambling and anti-money laundering regulations.

How Long We Retain Data

We retain your personal information for as long as your account remains active. Following account closure, we retain specific data for the timeframe required by applicable law in the Philippines to meet legal and regulatory obligations.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated data. Parents or guardians who believe a minor is using our platform should report this immediately via our support channels.

Cross-Border Transfers

To ensure optimal service, some of our technical providers may operate outside the Philippines. In such cases, we apply appropriate safeguards to ensure your data remains protected and handled according to our privacy standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us via the official Support page. Our team is available to assist you with any data-related inquiries.